Just wanted to pass on the fact that your fellows who demolished the pillars today were amazing.
Not only did they do the job without breaking anything - they tidied up so that you would never had known they’d been there. Sooooo rare these days. I’ve grown to loathe tradies, but these guys were great. Thanks
thanks for your reply, regarding the caps, if you could give me a 40x40 flat section with a 10mm hole in the middle of only two of the caps that would be great.
regarding the back of the box, I will paint this the colour of the columns so please supply it in a suitable finish that I can paint over.
thank you very much for your assistance, your service has been impeccable!!! I wish there were more people out there like you guys!! building is a stressful undertaking and dealing with suppliers like yourselves makes it just that much easier.
Armen KiaianArmen Kiaian Managing Director Lightforce Pty Ltd
Thank you so much for the new 'ring' plate for our letterbox. Again, you customer service is second to none.
I hope the company is aware of your quality in dealing with customers.
I will not hesitate in forwarding the name of CastStone to friends and family.
Thanks againGlenys Jones
Thanks Michelle for your patience, pillars are great with many compliments form the neighbours!Branko Suica
Thank you for the follow up mail.
I have just received word from my land agent that all is in working order.
I’ll transfer the funds via EFT by the end of the week.
Thank you for this project and in the future I’ll be sure to seek your company’s assistance again.
Matthew S FryarMatthew S Fryar
Thankyou for the Invoice which you sent yesterday. We are thrilled with the fence so far and it’s looking great.
All your workmen have been fantastic.
Thankyou to all at CastStone. You have all been delightful and a pleasure to do business with.
I could highly recommend CastStone to anyone. Julie.Julie Judd
Just want to say that we are very happy with the way the fence is looking. I saw that the joints and touch up was done today. I will fix up that payment in the next few days. I was also wondering what is the process with the paint and seal of fence? Do you guys do that as well or is there another option and what sort of price are we looking at to get that done?
Hi Rosemary and season’s greetings to you and the team. We’ve finished painting our pillars and areSean & Anne O’Donald
delighted with the final appearance. They suit the bungalow style precisely and look like they’ve
always been there. We are attaching some finished photographs now, you’re welcome to include
them in your library because we didn’t see an example on your website when we were researching
Thanks once again for the professional service and the design advice with our selection, we couldn’t
be happier with the final result and the neighbours are all commenting favourably!
Would like to acknowledge Levis efforts on Friday! A true professional tradesman and gentleman who worked hard all day and never let the pressure get to him.
Please send him my thankful regards,John McGregor
Thanks for all your help with the letterbox and for organising to have the little bits fixed. It looks great and matches the house perfectly. I'm very happy, so thank you again for your help.
Fence looks great (scale really sets off the house)
and just wanted to pass on thanks for all of your workers and contractors.
Good Morning Michelle
Thank you for all your help and please pass on my thanks to Ben for a fantastic job.Marina Fregona
Love the new letterbox!
Hi MichelleLaura Sommerville
We have just moved into our new house and couldn't be more excited.
We put your mailbox up and it looks amazing so many people have already made comments
so i have been recommending you guys.
Thanks for all you help
Angela and I just want to say a big thank you for organising and making our wonderful front fence a reality. Its exactly what we were after and you made the whole process easy.
We get comments all the time about how great it looks. We would have no hesitation in recommending CastStone in the future.
Thanks again to you and the team for all your help.
Peter and AngelaPeter D'Angelo
Rosemary, you are fantastic, thank you.Mark Deane
Thanks Rosemary,Carlo Talladira Senior Associate / Team Leader (Civil) TMK Consulting Engineers
Great TAT and I will have a read and call you tomorrow to discuss further.
O My God, I cannot believe this is happening.
It has been around 2.5 years since I started to discuss the possibility of getting the pillars from
you. And finally now time has come. I am so glad and cannot wait to see the pillars installed
in my front adding beauty to my dream house. This is a big moment for me.
Thank you for helping me all the way since the beginning Rosemary, I greatly appreciate your
Kind RegardsAnton Ovans
Hi MichelleTracey Hart
Thank you for all your assistance and thank you to Ben who went the extra mile with his customer service
as he sent me a photo as to where he was going to install and rang me twice to discuss.
Big compliments to Cast Stone, love your work and would definitely recommend.
Thank you for your excellent service, please go ahead with the job, I’m happy with the quote.
Director & CEO
Mrs Pegg’s Products Pty.Ltd.John Roberts CEO Mrs Pegg’s Products Pty.Ltd.
Many thanks Michelle.Kay
Just letting you know that after my letterbox was installed my neighbour asked for details etc & she now has one too.
Have a great weekend!
St Francis School APRIM/School Chaplain St Francis School
Dear Rosemary, My name is Helen Wilsdon-Smith. I am the APRIM/School Chaplain at St Francis School and am responsible for the coordination of the class projects to do with the ‘St Francisness Project.’
On behalf of Luisa and the school community I would like to thank you for your contribution to this project. I would also like to make special mention of Ben who has done his job in such a cooperative, affable manner.
Finally finished and looking great
JustinJustin Rayner Praise State Sales Manager Valspar Australia
Letterbox and matching pillar nicely installed today, thank you.
Thank you for your service. It was very nice dealing with you.
Jenny MarshallJenny marshal Praise
Hi Michelle,Liteplo Praise
Letterbox plates installed today & fantastic. The black lettering is a standout.
Excellent result. Recommend CastStone offer as ’a norm’ to future Clients, unless painted background requested. Plse change your front letterbox address on Port Road to ‘black’ lettering.
Many tks for your assistance.
We love the new open look and are really enjoying planting the new garden.Ruth Baulis Praise
The letter box is big enough and even Harald is pleased.
Thanks for all you advice and guidance.
Many thanks Michelle,Graeham Mansfield Praise CEO Eureka Corporate Group
Must appreciated, and the service is superb.
Hi Rosemary,van Buuren praise
Thanks for the reminder, payment in full this morning. Apologies for
the delay, been traveling again!! Thanks again to all the crew, both Helen and I are very happy with
the end result and won’t hesitate to recommend Cast Stone in the future.
All the best, cheers.
Ron van Buuren
RvB Consultancies Pty Ltd
We were very happy with the finished product and with the work and pleasant manner of your Installer Kyle.
Jim & MaryJim & Mary
Hi MichelleDavid Rowe
Hope you are well and had a good Christmas and New Year.
Not sure if you remember me, but you were a big help with finalising our new letterbox plate design a couple of years ago (remember the Bee!).
I promised to send you a photo when the letterbox was in place, painted etc and it is finally done. One of your people came out to take a photo a little while back, but it was still not done at that stage - I am sure she told you. Actually it is not yet glued down - mainly because we are deliberating about putting a bit of garden next to it, so may want to move it slightly.
I have taken a few photos for you at different angles and in slightly different light. To maintain the resolution I will not compress them, but as the file sizes are large, I will send the extra photos as three further separate emails.
I painted the letterbox in Colourbond colour Surf Mist, to match the render and gutters on the house.
We are delighted with how it has turned out.
Hope these are what you are after.
Thanks again for all of your help.
Hi Rosemary - thanks for sending the warranty certificate and care instructions etc relating to our fence. We are so pleased with the final result and we've received many comments from passers-by, some of who have asked which company we used to erect the fence and we're more than happy to recommend your CastStone.
All the best for 2016 and thank you again.
Sue & Andrew KerSue & Andrew Ker
Just a quick note to say thank you to you and your team for the fantastic work on my new fence. Very nice indeed! I have had many comments from friends, family and other tradies saying how great the fence looks.
I shall highly recommend Caststone to anyone that I know who is looking to install a new fence.
Subject: RE: 51 Haig st. Fence - Christmas Greetings
Just a note to say thankyou very much for the new front fence We have had so many people comment on the fence on how wonderful it is All the best for Christmas and the New Year
RegardsHarald and Ruth
Harald and Ruth
Alf Russo Alf Russo
Thank you so much for all your help in arranging the purchase and installation of our letterbox.
You made it very easy from my first phone call by emailing pictures to us, etc right through to accommodating our installation day.
We will definitely recommend Caststone in the future.
The pillars were installed today. They look great and we are really happy with them.
Thanks so muchCherill and Leon Watkins
The pillars look fantastic and we are very happy with them,
regardsShirley and Mark
Sent: Tuesday, 24 January 2012 10:25AM
To: 'Rosemary White'
Subject: RE: fence
Thanks Rose appreciate your professionalism, and advice
Sent: Tuesday, 13 March
To: 'Rosemary White'
Subject: RE: fence
Just letting you know that you have done a great job with our fence and we are all really pleased. We get a lot of good comments from passers-by and people at the cafés up the road, as well as from friends who drive past occasionally. It will look even better once painted.
Just a thought: I notice you did not put up a sign, and people do ask who built it for us. Maybe you should put up a sign for a few days before we paint it.
Sent: Tuesday, 27 December 2011 2:26 PM
To: Rosemary White
Subject: finished result
Hi there Rosemary I hope you your family and all the people at CastStone had a wonderful Christmas and a well-earned break.
There is no need to panic when you read this email - all is well. I am not writing to you to harass you about my job, lol. I am just very impressed with the finished result and I thought I would share it with you all at CastStone and once again say thank you for your perseveranceDaniel
Subject: Gratitude for excellent service. John Mason
Good afternoon Rosemary. Your company was good enough to supply and install a Cambridge letterbox at our house in Elizabeth Vale.
An appointment was made for 10.00am
On the day of the installation your installer phoned to say he was on his way, arriving just before 10.00am as arranged.
This is excellent service as so many times I have had tradespersons make appointments and not show.
After installation we changed our mind about the angle the letterbox was on. The next day I phoned requesting the angle be altered, and your excellent installers were there within 2 hours correcting our error.
We have received compliments from our neighbours and other people who like the quality of your product.
Thanks to everyone involved. Your teamwork is excellent
My wife and I are very pleased and happy with the end result of our sandstone pillar and tubular rail fence, seeing it completed today as we arrived home after work!
Viewing our fence from the outside or seeing it, looking out of our window, it certainly changes the appearance of our place giving it more of a polished look.
We thank you for a job well done,
Yours gratefully,Kym and Rena Barwick
Subject: fence photos from Structural Stonemasonry
A few weeks ago we put the final touches to the front fence on Walkerville Terrace (Gilberton). [...] The owner was extremely happy with the end result and we've received some great feedback from other people who are looking to do something similar.
I was impressed with the quality of work and professionalism from those at Caststone that I dealt with during this project, and would have no hesitation in working with you again.Mat Structural Stonemasonry